Rental Terms and Conditions

1. Swimming pool
   The swimming pool is unattended: children must always be supervised by an adult swimmer when in or near the pool. The pool is generally open June through September; however, opening and/or closing dates may be changed at our sole discretion depending on weather conditions, security reasons or any other condition which may apply.



2. What is included
   Rates include apartment rental from h16:00 on arrival date to h10:00 on departure date, use of water, electricity, gas for cooking, hot water and heating, initial and final cleaning, bathroom towels and bed linen each week for the number of guests booked.



3. What is NOT included
   Laundry service is not included and shall be settled separately with the housekeepers.



4. Payment terms
   A 30% deposit must be paid on booking, the balance no later than 30 days prior to arrival date. Failure to pay the balance in time may result in cancellation of booking and loss of deposit. If arrival date is less than 30 days away, then full payment must be made on booking.



5. Cancellation policy
   In case a booking is cancelled less than 15 days prior to arrival date, no refund will be possible. If notice is 15 days or more and rental balance has been regularly paid for, 30% of total rental will be refunded.



6. Payment method
   We accept payments by credit card through PayPal® as well as personal/bank cheques and money orders. Complete payment instructions are provided upon booking confirmation.



7. Security deposit
   A cash deposit of Euro 200 for loss & damages will be charged on arrival; such deposit will be refunded on departure after deduction of breakages, losses and other incidental charges.



8. On arrival date
   Check-in time is between h16:00 and h20:00. Please plan your trip in order to be sure you will arrive in time. Should you arrive earlier, please be patient while the apartment is being prepared for you; in case of late arrival, PLEASE inform us in time at phone +39 346 0146318.



9. On departure date
   Check-out time is within h10:00 in the morning: we won't be too strict, but we need time to prepare the apartment for the next guests!



10. Pets
    Most unfortunately we CANNOT accept pets.



11. Identification
    As required by the Italian law, a valid passport or other ID must be shown on arrival.